To track an individual order, enter your email address and order number, and click the "Submit" button.
Please note (for US shipments only):
If your order includes multiple items, they may ship from different locations, experience different travel times and will often arrive on different days.
If your order status is "Processing", we have received your order and we are locating your product. Depending upon order volume, this may take a few days. Please see below for approximate order processing times.
To view your order history click here.
When your order leaves our warehouse you will be sent an email with a tracking number for your order.
Please note that it may take 24 hours before tracking information appears.
|5-7 business days||3-5 business days||2 business days||Next Business Day|
- 5-7 business day delivery often requires the United States Postal Service (USPS) to make the final delivery. If USPS delivery is not an option for you, please select another delivery method.
- Shipments will be processed the same day that the order is placed if credit card authorization is approved and it is received and authorized by noon EST.
- Orders placed on a Saturday, Sunday, after noon (EST) on Friday, or on a holiday will begin processing on the next business day.
- Deliveries are made Monday through Friday (except holidays).
- Express deliveries must have signature for release.
- Orders to Alaska and Hawaii must ship express and require an additional $3.00 fee plus the additional express shipping and handling fee.
- Gift certificates are shipped separately and should arrive within 5-7 business days. If you need to express ship a gift certificate, please contact Customer Service.
- Orders shipped via ShopRunner FREE 2-day shipping will arrive at the shipping address within 2 business days from the time it leaves the warehouse. Certain factors can result in longer delivery times, including the time of day you place the order. Please refer to our shipping policy to determine processing times. ShopRunner shipments to AK and HI will not be charged a $3.00 surcharge. For additional ShopRunner information or to sign up for this program, please click here.
To track the status of your International order, enter Order Number and Billing Email Address below: