To track an individual order, enter your email address and order number, and click the "Submit" button.
Please note:
If your order includes multiple items, they may ship from different locations, experience different travel times and will often arrive on different days.
If your order status is "Processing", we have received your order and we are locating your product. Depending upon order volume, this may take a few days. Please see below for approximate order processing times.
To view your order history click here.
We currently use UPS as our ground shipping carrier, however in some cases (depending upon weight/destination) USPS may be used for final delivery. If USPS is not an option for you, please contact Customer Service and our agents will be happy to place the order for you in order to have the delivery sent exclusively via UPS.
For standard shipping, most orders arrive within 7-10 business days for in-stock items; please allow up to 2 additional days for rural zip codes. When your order leaves our warehouse you will be sent an email with a tracking number for your order.
Please note that it may take 24 hours before tracking information appears.
If you need further assistance contact Customer Service.
| Standard (Up to 10 Business Days) |
Express (3 Business Days) |
Next Business Day | |
|---|---|---|---|
| Up to $200 | $9.95 | $13 | $27 |
| $200.01 and up | Free | $16 | $30 |
- Shipments will be processed the same day that the order is placed if it is received by noon ET (provided payment can be authorized).
- Orders placed on a Saturday, Sunday, after noon (EST) on Friday, or on a holiday will begin processing on the next business day.
- Deliveries are made Monday through Friday (except holidays).
- Delivery is not currently available to APO, FPO or PO Boxes.
- Express deliveries must have signature for release.
- Orders to Alaska and Hawaii must ship express and require an additional $3.00 fee plus the additional express shipping and handling fee.
- Orders shipped via ShopRunner FREE 2-day shipping will arrive at the shipping address within 2 business days from the time it leaves the warehouse. Certain factors can result in longer delivery times, including the time of day you place the order. Please refer to our shipping policy to determine processing times. ShopRunner shipments to AK and HI will not be charged a $3.00 surcharge. For additional ShopRunner information or to sign up for this program, please click http://www.anneklein.com/shoprunner/.
To track the status of your International order, enter Order Number and Billing Email Address below:
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